Frequently Asked Questions:

1. How long before I receive my bonus offers?

For online offers, please allow up to 48 hours after receiving notification that the final item from qualifying orders has been shipped for bonus points to be credited to your loyalty account. For in-store purchases, please allow up to 48 hours after time of purchase.

2. What happens to my points when I return an item?

All points earned related to the returned purchase will be forfeited. However, its easy to start earning again with exclusive access to special offers and rewards.

3. What happens if I forget to load an offer?

If you forget to load your offer, you will not be eligible to receive points on purchases that would have otherwise qualified for that offer.

Make sure you check back often for new offers!