Contact Us


Do you have questions about shopping on FinalCut?

FREQUENTLY ASKED QUESTIONS

It’s quite possible the answer to your question is addressed in our extensive FAQ.

REACH OUR CUSTOMER CARE TEAM

Still have questions? Our Customer Care team is here to help you with anything from online order follow-up to answering questions about our Sartoria Recognition Program.

By email: customercare@shopfinalcut.com

By phone: 1-877-628-0760

By LiveChat: Located on the bottom of the site

Your inquiries are important to us, and we will make every effort to respond to you within 48 hours. Please note that depending on the nature of your inquiry, our response time may take up to 5 business days.

  • Returns – Processing time is typically 3-4 business days after receipt in our Distribution Fulfillment Centre. You will receive an email once your return has been completed.

Order Status/Tracking
You may view the status of your order by clicking here.



CUSTOMER CARE HOURS OF OPERATION

Monday to Friday: 9:00 am – 5:00 pm ET

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