Do you have questions about shopping on FinalCut?
REACH OUR CUSTOMER CARE TEAM
Still have questions? Our Customer Care team is here to help you with anything from online order follow-up to answering questions about our Sartoria Recognition Program.
By email: firstname.lastname@example.org
By phone: 1-877-628-0760
By LiveChat: Located on the bottom of the site
Your inquiries are important to us, and we will make every effort to respond to you within 48 hours. Please note that depending on the nature of your inquiry, our response time may take up to 5 business days.
- Returns – Processing time is typically 3-4 business days after receipt in our Distribution Fulfillment Centre. You will receive an email once your return has been completed.
You may view the status of your order by clicking here.
CUSTOMER CARE HOURS OF OPERATION
Monday to Friday: 9:00 am – 5:00 pm ET