Online Order Tracking

Shipping Information

Free Expedited Shipping on all orders over $99

Order by the following days to get it in time for Christmas.
Expedited via Canada Post –– Order by December 13th by 12pm EST
Xpress post - via Canada Post –– Order by December 17th by 12pm EST

Please place online orders early to avoid delivery delays during the holidays. Shipping windows are estimates and delivery times are not guaranteed as orders may experience unexpected delays (i.e. weather, traffic, additional payment analysis, etc.). Please allow extra time for deliveries to remote markets.

Delivery Options

Expedited - via Canada Post: $10 or free for orders over $99
* Ships to major locations in 2-5 days
* Ships to remote locations up 8 days

Xpress post - via Canada Post : $20
* Ships to most locations in 2-3 days

Shipping Details:

  • Orders are processed within 1-3 business days of placing an order.
  • Orders are shipped Monday to Friday excluding statutory holidays.
  • You will receive a shipping confirmation as when your order ships.
  • The date you receive your order will depend on the shipping method selected at checkout plus any processing time required.
  • Shipments can be tracked as soon as they have been picked up by the shipping carrier.
  • Delivery is only available within Canada.

Return Policy

  • Items cannot be returned at Harry Rosen or The Outlet by Harry Rosen locations.
  • You may return qualifying items within 14 days from the delivery date. Items marked as Final Sale are not eligible for return. A $15 shipping and handling fee will be deducted for each return package. You can find our full Return Policy here.
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